Frequently asked questions.

Useful answers for online orders, Kitty Hawk pickup, shipping, returns and store information.

Do you ship, and is it free?
Yes. Orders of $50 or more ship free anywhere in the US. Smaller orders ship at standard rates shown at checkout.
Can I pick up my order in store?
Absolutely, and it is free. Choose in-store pickup at checkout and the Kitty Hawk team will have your order ready, usually the same day.
Where is the store located?
Red's is located at 3836 N Croatan Hwy ("The Bypass") in Kitty Hawk, Milepost 4¼, inside Kitty Hawk Plaza.
Do you sell firearms on this site?
No. Firearms and Class 3 items are available separately at RedsArmory.com.
What is your return policy?
Full details are found on the store Return Policy page. Contact the team if something does not fit or feel right and they can help with next steps.
Do you offer a concealed carry class?
Yes, find the link to the class information on the Home page. Register for the class by following that link.
How do I track my order?
Once an order ships, tracking information is sent by email. Customers can also check order status from their account.
What if an item is sold out online?
Call the Kitty Hawk store. In-store availability can occasionally differ from what is shown online, and the team can check the shelf for you.